Let's Get in Touch

You can change your address:

• using My Account, or the MyCRA or MyBenefits CRA mobile apps
• by mail or fax
• through certified tax software when filing your return, if you are registered for My Account
• by calling 1-800-959-8281

If you move, tell the CRA your new address as soon as possible. This way, we’ll be able to keep sending benefit and credit payments, to which you may be entitled.

You can sign up for direct deposit:

• online through My Account
• by using the MyCRA mobile web app
• through two financial institutions (TD and Desjardins)
• by filling out and mailing a Canada Direct Deposit Enrolment Form
• by calling 1-800-959-8281

My Account is a secure portal that lets you view your income tax and benefit information and manage your tax affairs online. You can use My Account to:

• update your address
• make a payment
• track the status of your return
• register for email notifications
• set up direct deposit
• view your T4 information, notice of assessment, and other information slips
• view and print your proof of income statement
• request a change to your return using Change My Return
• check your benefit and credit payment dates and amounts
• check the status of your Canada child benefits application and update or view information about the children in your care
• view your disability tax credit information

check the deduction limit for your registered retirement savings plan and the contribution limit for your tax-free savings account

If you filed your return online and are signed up for direct deposit, you can get your refund in as little as eight business days. If you filed on paper, it may take us up to eight weeks to process it

You can pay your taxes in different ways:

• through your financial institution’s online or telephone banking service
• through the new “Proceed to Pay” buttons in My Account and MyCRA. The information needed to make the payment will automatically be added after you select a payment method:
  • My Payment – Using your Visa® Debit, Debit MasterCard®, or Interac® Online debit card from a participating financial institution
  • Pre-authorized debit from your Canadian chequing account
  • By cash or debit at any Canada Post outlet, using a QR code you generate
• using the My Payment service outside My Account
• by credit card, PayPal, or Interac e-Transfer through a third-party service provider
• by setting up a pre-authorized debit agreement to pay from your Canadian chequing account
• in person at any Canada Post outlet using cash or a debit card with a QR code you can create using My Account or MyCRA

in person at a Canadian financial institution with a remittance voucher